Privacy Policy

At Scanlay Security Systems ("Scanlay", "we", "us", "our"), we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard the information of the users of our application, including residents, estate managers, and visitors.

1. Information We Collect

We may collect and process the following data about you:

• Identity Data: First name, last name, username, title.
• Contact Data: Billing address, email address, and telephone numbers.
• Estate Data: Residence number, visitor access logs, panic alert logs, and audit logs.
• Technical Data: IP address, login data, browser type and version, time zone setting, operating system.

2. How We Use Your Information

We use the data collected to:

• Provide, operate, and maintain our application to manage gated access.
• Authenticate your identity for secure gate entry and code generation.
• Generate security audits for authorized estate administrators.
• Respond to emergency "Panic" alerts effectively.
• Comply with our legal obligations including the Nigeria Data Protection Regulation (NDPR).

3. Data Sharing and Disclosure

We do not sell your personal data. We may share your data with:

• Estate Managers & Security Personnel: Required for the functional performance of the app (verifying active visitor codes, resident logs).
• Service Providers: Third-party vendors that provide IT and system administration services.
• Law Enforcement: Where legally mandated to do so.

4. Data Security

We have implemented robust security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.

5. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, reporting, or premium audit archival requirements. Retention policies vary based on the subscription tier of your estate (Basic, Elite, Pro, Premium).

6. Your Legal Rights (NDPR)

Under data protection laws, including the NDPR, you have rights in relation to your personal data, including the right to:

• Request access to your personal data.
• Request correction of your personal data.
• Request erasure/deletion of your personal data (See our NDPR Data Deletion page).
• Object to processing of your personal data.

7. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@scanlay.com
Legal/Support: Complaints Page